Choosing Symposium Means Choosing Success

Success Stories

Symposium Technologies Makes Technology Work for Norfolk County

Project Highlights:
New Center Now Serves 3 Counties Operations Expanded to 28 Stations Combined Population of 175k On Time and On Budget

Symposium Technologies Makes Technology Work for Norfolk CountyNew Dispatch One of Ontario’s Largest

Ontario’s newest multi-jurisdictional fire communication centre is now also one of the largest, and Symposium Technologies is proud to be part of the success. Tillsonburg Fire & Rescue Services, a new Symposium client who recently added fire communications services for Elgin County, has just been awarded the contract to provide fire communications for all of neighboring Norfolk County as well. With the addition of Norfolk, the Tillsonburg Communications Center and the Horizon EME CAD equipping it provide integrated dispatch and communications for 28 stations throughout 3 Counties. These jurisdictions contain a population of over 175,000 spread over an area of approximately 3500 square kilometers.

Different Departments, Same Successful Results

Deputy Chief Richard Hayes is very pleased with the results. “Symposium had a first-rate technical solution, lots of experience with multi-agency situations, and an excellent reputation for implementation and service. They worked with our team, got the right data, tailored everything to our specific needs, and then trained the dispatchers until everyone was fully comfortable. Staff are thrilled with the new capabilities and how straightforward everything is – the whole experience has been tremendously positive.”

The newly improved tri-county fire communications stands as another example of how Symposium successfully works with departments of diverse sizes and profiles to make operations smoother, safer, and more effective. If you think your department could benefit from what we offer, please let us know – we want to help you build your success.

For more information, or for those interested in seeing the system in action, please contact Symposium by emailing us at info@symposiumtechnologies.com.