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Choosing Symposium Means Choosing Success

Success Stories

Symposium Technologies Makes Technology Work for Yarmouth Fire, Cape Cod Massachusetts

Project Highlights:
Combined Fire
and EMS

Symposium Chosen for
Proven Track Record

On Time and
On Budget

Symposium Technologies Makes Technology Work for Yarmouth Fire, Cape Cod MassachusettsMaking Transition to CAD-Based Dispatch Easy

Yet another public safety department – Yarmouth Fire Department of Cape Cod Massachusetts – has chosen the Horizon EME CAD system as the solution for their dispatch and emergency management needs. The delivery of Symposium’s complete Horizon EME CAD will represent a landmark occasion for Yarmouth, as all dispatch has traditionally been handled manually using paper. As well, it will also represent the first time that Yarmouth has enjoyed seamless one point of access to all the important response-based information, via Symposium’s integration with the FIREHOUSE® RMS and Pictometry® Visual Intelligence system.

Reliable, Easy Implementation, Control

According to Alan Bowles of Yarmouth Fire, there were several critical reasons for choosing Symposium: “As a first-time CAD user, we wanted a high-powered, reliable system with a proven track record of smooth operation and implementation. Having seen the capabilities of the Symposium system in action at other departments in the area and hearing from existing customers how easy and straightforward the experience with the set up and support has been, we were really impressed.”

In making their final decision, speaking with other Symposium clients was a very important factor. Alan and the Yarmouth team received a great deal of positive feedback from existing clients regarding Symposium’s reputation for delivering a reliable system, quickly: “Fast implementation, a stable system, great satisfaction and control – everyone we talked to, we heard this again and again.”

The Future is Mobile

Going forward, Yarmouth is also looking to make use of the capabilities Symposium can put in the trucks with mapping and two-way mobile access to the CAD, RMS and Pictometry® images via the EM Mobile mobile data system. In Alan’s words, “We know with the technology Symposium’s developed, things are only going to get better. We’re satisfied that we made the very best choice for our needs, both now and in the future.”

For more information, or for those interested in seeing the system in action, please contact Symposium by emailing us at info@symposiumtechnologies.com.