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Success Stories

Introducing EMContact – Web-based Callback Management System

Project Highlights:
Web-Based Personnel Contact
Fully Customizable
Ideal for Organizations of all Sizes and Types

Taking the Time, Guesswork and Frustration Out of Personnel Callbacks

We’re delighted to present EMContact – a new solution that promises to be a real game-changer when it comes to filling shifts, collecting feedback, and sending important information to personnel. With EMContact, you no longer need to manually call a long list of people.

EMContact_Tablet_2_Small

Click to Watch an Intro Video about EMContact’s Features

EMContact is an easy-to-use, highly-customizable solution that lets you build contact lists based on your criteria (assigned shift, skills, availability, seniority, etc.). It then auto-contacts personnel (either in ranked order or simultaneously), delivers the details of the opportunity/message via voice/SMS/text, and updates the system with their response. It also updates important info such as overtime, and lets you generate reports for easy analysis.  It works like this:

  1. Choose what criteria to call for (shifts, roles, times, etc.).

  2. Choose how many slots you need to fill.

  3. Choose your customized message.

  4. EMContact auto-generates a callback list of personnel who fit the criteria.

  5. Review the list, and click Start Callback.

  6. The system will contact your personnel automatically and collect their responses.

By eliminating the frustration and guesswork associated with manually contacting personnel, EMContact saves your organization a great deal time, effort, and expense. Already in use with organizations throughout the US and Canada, EMContact is drawing rave reviews. EMContact represents yet another milestone in Symposium’s expansion into online, web-based applications that are easy to access, easy to use, and easy to own.

To find out more, visit the EMContact website, or take a look at this short video that outlines all the great features and capabilities that EMContact gives you. If you’d like to sign your organization up for a trial, please contact us – we’d be delighted to get you up and running.

To find out more about how EMContact can help your organization, please contact Symposium by emailing us at info@symposium-contact.com.