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When and How You Need Us, 24/7/365

Support

Client Quote

“Because of the size of the territory we cover, the number of departments. and the complex mutual aid agreements involved, we felt we could benefit from a CAD.  But until we were introduced to Symposium, we simply couldn’t find a system that had what it took to get the job done.”

– Phil Tirrell, Director, South Western New Hampshire Fire Mutual Aid

We’re here to make sure your agency gets the very most out of its Symposium solution. Our dedicated staff provide personalized, professional and sophisticated support services tailored to how your agency operates, and how your system is configured. Symposium is dedicated to making sure that the system you purchase today still remains relevant, useful and cutting edge many years down the road. We do this by providing all new upgrades, functionality modules and advances in technology free to our clients, so you don’t ever have to worry about the costs in time, money, and capability resulting from obsolescence.

Symposium clients can attest to the quality, responsiveness, and comprehensiveness of our support. Whether you represent a large, medium or small organization, we provide friendly, expert support specifically geared to your individual situation and needs. 24/7/365, our dedicated technicians are available to deliver the back-up your personnel need.

The Symposium Advantage

Support Services Industry Standard Symposium
Standard patches
Regular business hour support
24/7/365 live person mission critical support
All new upgrades in functionality
All new public safety modules
Emerging technologies and architectures